Payment Terms

Our payment terms require a 50% down payment to begin the production process of coconut charcoal briquettes and the printing of boxes. Once we receive the down payment, we will immediately start production.

After manufacturing, we carefully pack the charcoal cubes into inner boxes, then into master boxes, and label them according to your specifications.

Once packing is complete, we prepare all shipping documents, including the Bill of Lading (B/L), Certificate of Origin (COO), invoice, and packing list.
This process typically takes 3–5 days.

We will then send you photocopies of the B/L and COO for your review. After you confirm and transfer the remaining 50% balance payment, we will send the original shipping documents via DHL for your customs clearance and import processing.

All payments must be made via bank transfer (Telegraphic Transfer) to our corporate bank account in Indonesia.
We do not use private bank accounts or non-banking transfers for bulk charcoal orders.

• Kindly note:

  • International money transfers usually take 1–5 business days (average 2 days).

  • Once you complete a transfer, please send us a copy of the payment slip for verification.

  • For most countries, only a signed invoice is required to make the transfer.

  • We provide all necessary export documents, including invoices, contracts, and framework agreements upon request.

  • The final invoice amount may differ slightly from the initial proforma invoice due to variations in the number of boxes per container.

Payment schedule:

• Down Payment (50%) — paid upon signing the proforma invoice to start production.

• Balance Payment — paid after the original Bill of Lading is issued by the shipping line.
  This ensures full transparency and security for both parties.